Guide every caller to the right place

Route inbound calls with customizable IVRs—so no opportunity gets lost in the shuffle.

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Why Aloware?

Help callers help themselves—and lighten staff workload

Customize call flows that match your business

Build multi-level IVRs that reflect your business hours, departments, languages, or service tiers—without needing a developer.

Get callers to the right person, faster

Use menu prompts to automatically route callers based on intent, reducing wait times and misrouted calls.

Add AI for smarter routing

Combine traditional IVR with AI voice agents to pre-qualify leads, gather intent, and transfer hot leads to the right agent in real time.

Give callers self-service options

Let customers talk to an AI agent, check order status, or confirm appointments directly through the IVR—without needing to speak to a live agent.

Our Features

Feature set: Built for intelligent call routing

Help every caller reach the right destination without frustration.

Custom IVR builder

Design layered call menus to guide callers step-by-step.

AI Voice Agent Handoff

Let AI collect info before routing to the correct agent or department.

Schedule-based Routing

Route calls based on business hours, holidays, or team availability.

Language Routing

Offer multilingual IVR options based on caller preference.

No-Code Configuration

Easily build and update IVRs without technical help.

Custom Greetings

Upload pre-recorded audio messages for an on-brand CX.

CRM Call Routing

Trigger routing based on CRM data like lead status or region.

Voicemail & Callback Options

Offer voicemail or auto-scheduled callbacks if no reps are available.

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Seamless integrations that just work

Connect Aloware to your favorite CRMs and tools. Whether through native integrations, open APIs, or Zapier, your workflows stay smooth and synced.

HubSpot

On top of call & text logging into HubSpot, utilize power dialer for lists, SMS support in workflows, and rep activity in reports.

Salesforce

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Zoho

Automate data logging into Zoho for your calls and texts. Trigger the power dialer or SMS sequences from Zoho actions.

High Level

Aloware lets you automate outreach to your GoHighLevel contacts, centralize communications, and analyze performance.

HubSpot

On top of call & text logging into HubSpot, utilize power dialer for lists, SMS support in workflows, and rep activity in reports.

Salesforce

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Zoho

Automate data logging into Zoho for your calls and texts. Trigger the power dialer or SMS sequences from Zoho actions.

High Level

Aloware lets you automate outreach to your GoHighLevel contacts, centralize communications, and analyze performance.

HubSpot

On top of call & text logging into HubSpot, utilize power dialer for lists, SMS support in workflows, and rep activity in reports.

Salesforce

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Zoho

Automate data logging into Zoho for your calls and texts. Trigger the power dialer or SMS sequences from Zoho actions.

High Level

Aloware lets you automate outreach to your GoHighLevel contacts, centralize communications, and analyze performance.

Pipedrive

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Guesty

Calls and SMS can now be instantly logged to Guesty, while guest into sync back to Aloware for pre-call information.

Zapier

Easily take calling & texting data out of Aloware or trigger Aloware sequences via Zapier. Your forms now send texts!

Gong

Instantly send calls & recordings to your Gong analytics tool and ensure a better agent and customer experience.

Pipedrive

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Guesty

Calls and SMS can now be instantly logged to Guesty, while guest into sync back to Aloware for pre-call information.

Zapier

Easily take calling & texting data out of Aloware or trigger Aloware sequences via Zapier. Your forms now send texts!

Gong

Instantly send calls & recordings to your Gong analytics tool and ensure a better agent and customer experience.

Pipedrive

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Guesty

Calls and SMS can now be instantly logged to Guesty, while guest into sync back to Aloware for pre-call information.

Zapier

Easily take calling & texting data out of Aloware or trigger Aloware sequences via Zapier. Your forms now send texts!

Gong

Instantly send calls & recordings to your Gong analytics tool and ensure a better agent and customer experience.

Discover all integrations

Testimonials

Why growing teams rely on Aloware

“

The automated dialer feature is a huge plus, allows me to put all my leads in a list and blast the phone really fast. if the customer is not available (which is usually the case) I send them a text automatically."

Kevin Ramproop

CTO at Express Trucking Group

“

Aloware introduced us to SMS marketing for home sellers and wholesale real estate. We’ve been able to triple our homes under contract acquisition with Aloware SMS marketing and dialer combined."

Hayato Hori

CEO at RocketOffr

“

I am a manager who is using Aloware for our team of 100 SDRs. I love the support that Anoosh and Sohrab have given us. When we experienced an issue we were able to reach out to them directly to get it fixed. I also liked the flexibility that they provided us, by customizing and tailoring Aloware to our needs."

Patricia Araiza

Manager, Sales Development at GoSite

“

Everything about Aloware is amazing. They are really creating a phone system of the future and every time we have an idea, they implement it ASAP. Its exciting to be apart of something so revolutionary and seeing it grow everyday into a more and more powerful too, helps us become a ever more efficient company."

Ryan Buswell

CEO at JustPressOne, Inc.

“

I like the in-depth configuration; and the support team, they are quick and punctual, and they report any significant issues to the engineering team; just about anything you’d want out of a call system Aloware offers."

Patrick D.

Construction

“

Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."

Samantha S.

Call Center Supervisor

“

I love all of the customization options. Our usage is a bit unique. They are taking the time to help implement a process that works best for our agents."

Dave N.

Sales director

“

Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."

Brandon S.

Assistant Director of Admissions

“

I love how you can use Aloware within HubSpot. I’m able to work off of one page instead of multiple pages."

Erica C.

Customer service rep

Frequently asked questions

What is an IVR?

IVR (Interactive Voice Response) is an automated phone system that uses menu options to route calls without a live receptionist.

Can I build my own IVR flows in Aloware?

Yes. Aloware’s no-code IVR builder lets you set up custom call flows with menu trees, routing rules, and fallback logic

Can I use AI with IVR?

Absolutely. You can layer AI voice agents into IVR flows to gather information, qualify leads, and make routing even more intelligent.

Will IVR integrate with my CRM?

Yes. Aloware’s IVR system syncs with your CRM so routing decisions can be based on existing contact data.

Ready to simplify inbound call routing?

Use IVR and AI to route smarter, respond faster, and leave no lead behind.

Start free trial