Elevate rep performance with
conversational intelligence
Accelerate quality control, improve agent productivity, and track customer sentiment—all without call listening. Instantly transform call data into actionable AI insights.
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Instantly turn call transcripts into key takeaways
Save hours of call listening
Stop sifting through call recordings for QA and bank more hours in your day. Take action faster with AI-generated summaries that provide need-to-know highlights.
Keep campaigns compliant and worry-free
Simplify A2P 10DLC registration, manage opt-outs, and maintain a clean sender reputation. Carriers stay happy; customers stay engaged.
Keep tabs on call center trends
Aggregate talk time and customer sentiment data across your call center. Quickly identify high-impact trends and performance gaps, without exporting spreadsheets.
Protect your time and sanity
Stop sampling random calls to evaluate reps—or relying on hunches. Make coaching more objective with instant AI takeaways.
Designed for fast, compliant outreach at scale
See whether rep/customer emotions trended positive or negative
Track terms of interest (like product or competitive mentions) across calls
Tailor summaries to team goals and preferences.
Quickly review rep talk tracks and objection handling.
Search call summaries by keyword to review
Look beyond the summary and review full call context when needed.
Identify high/low performers and strengthen coaching with specific examples
Seamless integrations that just work
Connect Aloware to your favorite CRMs and tools. Whether through native integrations, open APIs, or Zapier, your workflows stay smooth and synced.
Built for teams scaling SMS outreach

Sales
Zero in on rep objection handling, solution pitches, and deal blockers. Identify key learning moments and avoid guesswork.

Customer support
Quickly understand customer emotions, recurring pain points, and agent resolution steps on calls, without hours of listening.

Operations & QA
Hold teams accountable with real-time data. Instantly surface activity metrics and view CSAT trends call center-wide.
Frequently asked questions
What is AI Conversation Insights?
How do custom summaries work?
How does this save time?
Is AI sentiment and keyword tracking reliable?
Empower your managers with AI-driven coaching tools, sentiment visibility, and smart performance tracking—no coding required.