HubSpot dialer alternative: Why teams switch to Aloware

1
minutes
Jul 14, 2025

If you’re using HubSpot as a calling solution, you’ve probably run into the same issue as thousands of other businesses: HubSpot’s native calling feature just isn’t built for high-volume, high-performance teams.

That’s where Aloware changes the game. As a fully integrated, AI-powered phone system for HubSpot, Aloware doesn’t just plug into your CRM—it supercharges it.

Here’s why more HubSpot users are choosing Aloware to replace the native dialer and unlock faster, smarter, and unlimited outreach.

HubSpot’s native dialer: useful, but limited

HubSpot’s built-in calling tool is great for light usage. But if your sales or support team relies on daily outreach, multi-channel communication, or international calls, you’ll quickly run into roadblocks.

Limited calling minutes

Plan Included Minutes
Starter 500 minutes/month (~16 min/day)
Professional 2,000 minutes/month (~66 min/day)
Enterprise 3,000 minutes/month (~100 min/day)

These are outbound-only minutes, rounded up to the nearest minute. Once your team hits the cap, you either have to buy additional blocks or wait for the month to reset.

Minimal international coverage

Global teams and prospects? HubSpot’s native tool doesn’t support local numbers in most countries, making it harder to establish a presence where your customers are.

No Power Dialer

Reps still manually dial one lead at a time, slowing down speed-to-lead and productivity.

Limited SMS capabilities

Texting is either unavailable or one-way in certain plans. And messages aren’t deeply tied to workflows or contact timelines.

Incomplete automation & logging

Calls and texts may not always sync in real time, leaving gaps in reporting and follow-ups.

These limits create friction for teams trying to scale.

How Aloware solves these problems (and more)

Aloware is built to handle the high-volume, high-velocity outreach modern teams need—all from inside HubSpot.

Here’s how it compares feature by feature:

Unlimited inbound and outbound calling 

Stop watching the clock. Aloware gives your team unlimited inbound and outbound calling with flat pricing, so you’ll never run out of talk time or face surprise overage charges.

✔ Unlimited US & Canada calling
✔ Access to toll-free and local numbers in 120+ countries

Power Dialer to crush call lists

With Aloware’s Power Dialer, your reps can:

  • Dial hundreds of leads in a single session.
  • Drop pre-recorded voicemails to save time.
  • Call directly from HubSpot lists or sequences.

No more manual dialing or wasted seconds between calls.

Two-way SMS & MMS in HubSpot

Unlike HubSpot’s limited SMS, Aloware delivers full two-way texting:

  • Send and receive SMS and MMS from inside HubSpot.
  • View complete conversation history in contact timelines.
  • Automate SMS follow-ups using HubSpot workflows.

Perfect for appointment reminders, lead nurturing, and support updates.

Local Presence dialing

Aloware’s Local Presence feature dynamically matches your outgoing caller ID to the prospect’s area code. It’s private, which means your reps aren’t sharing numbers with anyone else, unlike other phone systems that use shared number pools. 

Since your reps’ outbound area codes automatically reflect prospects’ area codes, the calls feel more personalized and relevant and encourage pickups. This gives your reps a chance to land their sales pitch before their calls get declined. 

Result? Higher answer rates and a more “local” feel for your outreach.

AI features built for sales & support

Aloware adds intelligence to every interaction:

Sentiment analysis: Spot high-value or at-risk conversations.
AI call summaries: Auto-generate call notes synced to HubSpot.

This isn’t just a dialer—it’s a smarter way to engage.

Seamless bi-directional sync

Every call, SMS, voicemail, and note is automatically logged in HubSpot in real time.

  • Track call outcomes and dispositions.
  • Trigger HubSpot workflows based on call results.
  • Report on rep performance with full visibility.

Your CRM stays clean, complete, and actionable.

Advanced reporting & analytics

Get full visibility into your team’s activity:

Call volume and connection rates
Average talk time per rep
Disposition-based performance tracking
SMS engagement metrics

All integrated into HubSpot dashboards.

Feature comparison: HubSpot native dialer vs. Aloware

Feature HubSpot Native Dialer Aloware Integration
Unlimited Calling ❌ No ✅ Yes
Power Dialer ❌ No ✅ Yes
Two-Way SMS/MMS ❌ Limited ✅ Full Support
AI Transcriptions & Summaries ❌ No ✅ Yes
Local Presence Dialing ❌ No ✅ Yes
Bi-Directional CRM Sync ✅ Yes ✅ Yes
Global Local Numbers ❌ Limited ✅ 120+ Countries
Flat Pricing (No Overage) ❌ No ✅ Yes

Why Aloware is the best HubSpot calling integration in 2025

Aloware isn’t just an add-on to HubSpot. It’s a full AI-powered contact center that transforms how your team connects with prospects and customers:

  • More calls and texts.
  • Faster speed-to-lead.
  • Smarter conversations with AI.
  • Better data and insights for managers.

For teams with 5–500+ agents, Aloware is purpose-built to scale.

Ready to upgrade your HubSpot dialer?

Don’t settle for calling limits or manual workarounds. With Aloware, your team can connect faster, work smarter, and close more deals—all from inside HubSpot. Book a demo to see Aloware in action.

Frequently asked questions

How many calls can I make with HubSpot’s native dialer?

HubSpot’s calling feature has monthly minute limits based on your plan: 500 minutes for Starter, 2,000 for Professional, and 3,000 for Enterprise. Once you hit the cap, you’ll need to buy additional minutes or wait for the reset.

Does Aloware work inside HubSpot?

Yes! Aloware’s HubSpot integration lets you make calls, send texts, and access Power Dialer features directly within HubSpot. All activities are automatically logged in real time.

Can Aloware provide international or local numbers?

Absolutely. Aloware offers toll-free and local numbers in 120+ countries, so your team can establish a global presence and improve answer rates with Local Presence dialing.

What AI features does Aloware add to HubSpot?

Aloware includes AI-powered transcriptions, call summaries, sentiment analysis, and even AI voice agents to help your team handle routine calls at scale.

Can I send and receive SMS/MMS in HubSpot with Aloware?

Yes! Aloware supports two-way SMS and MMS messaging fully integrated into HubSpot. You can also automate texts based on workflows and track all conversations in contact timelines.

How do I switch from HubSpot’s native dialer to Aloware?

Switching is simple. Aloware’s team provides white-glove onboarding to set up your HubSpot integration, port your numbers, and train your team. Start with a free trial or book a demo to get started.