For years, the conversation around contact center software has been stuck. We’ve debated features, integrations, and per-seat pricing. Business leaders, especially in sales and support, have been forced to hunt for the lowest-cost provider for calls, often accepting that a significant portion of their budget would be consumed by staffing costs—paying agents to dial numbers that don’t answer, answer repetitive questions, and manually log call notes.
That era is over. The entire paradigm has shifted.
Our CEO, Anoosh Roozrock, recently put it this way:
“I’ve spent 10+ years building CCaaS software - priced at ~$50-$100, clients said its expensive. No one looked at the staffing cost really; everyone tried to find the lowest cost provider for calls. This mentality changes now - software is going straight for labor, not for your process. I’m not saying we’re going to replace 100% of your staff, but we are going to augment the 20% to do the work of the 80%. Your cost can go down by an order of magnitude with voice AI.”
This isn’t just a prediction; it’s a description of what’s happening right now. The AI revolution in business communication isn't about slightly improving a process. It’s about fundamentally changing the economics of labor.
The new math of Sales and Support
Let’s break down what this shift means for you.
1. Augmenting your team, not just your tech stack
For too long, automation was about deflection—trying to prevent customers from reaching your most expensive asset: a human agent. Modern AI Voice Agents flip this model on its head. Their purpose is to augment and optimize your team's efficiency by automating the tasks that consume the most time for the least reward.
Think about your best sales reps or your most experienced support specialists. Their value isn’t in asking, “Have you tried turning it off and on again?” or “Is now a good time to talk?” It’s in closing complex deals and solving nuanced customer problems.
AI Voice Agents handle the rest. They can:
This allows a smaller, highly-skilled human team to focus exclusively on the high-value interactions that drive revenue and build loyalty.
2. Achieving an "Order of Magnitude" shift in cost and output
What does it mean to augment 20% of your staff to do the work of 80%? It means unlocking unprecedented scale. A single human agent can handle one call at a time. A single AI Voice Agent can handle 20 or more concurrent conversations without any drop in quality.
This capability alone fundamentally changes your cost structure. But it doesn’t stop there. By providing instant, 24/7 service, you eliminate customer wait times—a primary driver of frustration and churn. You ensure every interaction is perfectly compliant and consistent with your brand voice, reducing human error and risk.
When you combine massive scalability with round-the-clock availability and unwavering consistency, the potential for cost reduction isn't incremental. It's exponential.
We’ve made it as simple as writing an Email
This level of power might sound like it requires a team of developers and months of implementation. It doesn’t.
We engineered our AloAi Voice Agent on a simple but powerful premise: building the best AI voice agents should only require a good prompt. You write the instructions, and our software handles the rest.
There is no complex code to write or multiple APIs to stitch together. You define the agent's goal—"Qualify inbound leads and book a demo with a senior account executive"—and the AI dynamically guides the conversation to achieve that outcome. It’s not a rigid, robotic script; it’s an intelligent, goal-oriented assistant that can handle conversational detours and still get the job done.
Unlocking enterprise power at an unbeatable price
To prove that an order-of-magnitude cost reduction is now a reality, we’re changing our pricing. Effective immediately, you can run sophisticated, human-like AI Voice Agents for just 10 cents a minute.
For sales teams, this means instantly qualifying every lead from your website, 24/7, for pennies. For support teams, it means resolving common customer issues instantly, at a fraction of the cost of a human-led call.
The game has changed. While others are still focused on shaving a few cents off their call rates, we’re focused on helping you fundamentally restructure your labor costs and multiply your team's output.
