Are you using a Twilio-powered platform like JustCall, Kixie, or Aircall? You’re not alone since many contact center tools run on Twilio’s backend.
Here’s the good news: Aloware does too.
That means moving your numbers to Aloware is not a full-blown migration, it’s a simple, vendor-friendly switch that unlocks more powerful features without disrupting your existing setup.
Why businesses are switching from other Twilio-based platforms to Aloware
Companies who originally chose Twilio-based platforms are now switching to Aloware because they want:
- AI-powered agents for outbound calls and texts
- Built-in CRM calling without extra integrations
- Real-time spam protection and number monitoring
- A2P 10DLC and STIR/SHAKEN compliance done-for-you
- Faster onboarding since no developer dependencies
And since we use the same underlying infrastructure (Twilio), we make your transition frictionless.
Shared backend = Easier number porting
Whether you’re with Twilio directly or through a white-labeled competitor, porting your numbers to Aloware is as easy as handing us a list.
We already speak the same language we don’t have to "migrate" your numbers across providers, we just reassign them to a better platform.
That means:
- No long transfer times
- No engineering tickets
- No downtime
Use case: From JustCall (Twilio) to Aloware in 4 Days
“We were using JustCall for outbound SMS and voice, but it felt like a skin on top of Twilio. Once we saw Aloware’s AI dialer and SMS agents in action, switching was a no-brainer. Our numbers moved in under a week and we never missed a call.”
— VP of Sales Enablement, B2B SaaS Firm
How to snap port numbers to Aloware: A step-by-step guide
Step 1: Send us your numbers
Gather a list of phone numbers from your current provider. These could be:
- Twilio numbers directly
- Twilio-powered numbers via JustCall, Kixie, Aircall, etc.
You’ll also need:
- A recent bill or LOA (Letter of Authorization)
- The account holder name
Step 2: Submit a porting request
Go to our Snap Port support guide or email porting@aloware.com with:
- Number list
- LOA or billing proof
- Desired transfer date
We handle the rest.
Step 3: We coordinate with Twilio (on your behalf)
Since we share the same backend vendor, we expedite the transfer:
- No need for inter-carrier complexity
- Numbers retain their original capabilities
- You stay live throughout the switch
Most ports complete in 3–5 business days.
Step 4: Numbers go live on Aloware
Once ported, your numbers:
- Instantly appear in your Aloware account
- Can be assigned to users, ring groups, or AI agents
- Are ready to send calls and SMS immediately
A2P 10DLC required for messaging post-port
To send SMS from your ported numbers, they must be registered under A2P 10DLC, a carrier-mandated compliance requirement.
Aloware auto-registers your numbers post-port, provided your brand and campaign are approved. If you haven’t done this yet, our compliance team will help you register fast.
Why Aloware > Twilio-based tools
FAQs
Will there be downtime when switching from Twilio?
No. Since Aloware shares the same backend, number routing remains seamless.
Can I port numbers from JustCall, Kixie, or Aircall?
Yes. These providers use Twilio, so their numbers can be reassigned quickly.
Do I need a developer to handle the switch?
Nope. Just send us your numbers — we’ll handle it.
Make the switch in days, not in weeks
If you’re already on Twilio (directly or through a competitor), switching to Aloware is like upgrading your operating system and you get better tools, AI workflows, and compliance without starting over.
- Same numbers
- Better platform
- Instant AI and CRM integrations
- Fully supported A2P compliance
Get started now
Submit Porting Request
Book a Demo
Call or text us: (855) 256-2001
Twilio is your current backend. Aloware is your future-proof frontend.
Porting your numbers takes days — and unlocks AI agents, better call quality, and full compliance.
No downtime. No devs. No risk. Just better conversations.
